I've come a long way from being a hater of Freshii to actually appreciating the chain for what it offers.
After countless orders, here's the breakdown of the main pros and cons (imo):
Pros:
1) They serve up some mean soups here - make sure to try the tortilla soup!
2) The food is generous and super satisfying
3) One of the rare healthy spots around the UofT area
Cons:
1) Those unfamiliar with the menu items may be overwhelmed at first glance due to the lack of pictures and large selection
2) Quality is inconsistent at times...I find that they sometimes add too much or too little sauce and that really changes up the whole meal. Make sure to get sauce on the side.
3) Most of the ingredients are unseasoned, and the food only being flavoured by the accompanying dressing. This may result in taste being a bit 1 dimensional.
My favourite items from Freshii would be the Tortilla Soup, Oaxaca Bowl, and Buddha's Satay Bowl.