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| - This is not the easiest review I've had to write. I want so bad to love this place and it has several lovable qualities. But it also has several dis-likable and even hate-able qualities.
The decor is super nice. Naulins' in Charlotte for sure. Not overly busy like an Applebee's or similar, but lots of interesting stuff to look at. The hostess was nice and got us to a table quickly which we appreciated. Our server was smiley and pretty attentive but almost blase' about service.
The food is where we start really running into problems. We hit that joint on a hungry Sunday morn. We ordered drinks and my dad even mentioned how the menu pics really did a great job of selling the dishes. At our table we ordered a couple of plates of Choc Chip pancakes (fer the youngens), a Crab-cake Benedict, a Florentine Benedict, a 2 egg and bacon plate and the New Orleans omelet (Pork-apalloza would be a fair name as it had bacon, ham, sausage and andoille in it) I also ordered chipotle sauce to slather my porky beast with.
My wife enjoyed the crabcake dish but the size was somewhat underwhelming. My sis-in-law loved the Florentine with the fresh spinach and hollandaisse, the eggs and bacon was reasonable and my omelet was tasty. The pancake review from my 11 year old was less than stellar when he said that Bob Evens pancakes were better.
Here's the not so good stuff.
My wife's plate came with green leaf lettuce as a garnish, unfortunately the lettuce was nasty! Brown and slimy at the tip. Really unappealing. Was not caught by the cook who put it there, the expediter or the waitress and food runners that helped. It really was nasty.
Though its a nice touch that some of the meals come with what I believe is a house-made muffin, they are really not that great. The Chocolate Mousse muffin was passable but not memorable except in it's passable-ness. As I've mentioned before in another review, if you make something a flagship item, then that mother better be AWESOME, not passable.
As aforementioned, the server was a little blase' about service. I asked for a cup of ice to thin down my very good but thick orange juice which took way too long to receive. My dad asked for extra butter with his toast (they served 2 slices of toast with one butter pat) which first, took a while and then they gave him 4. Underkill and then overkill. Then at finishing time it took a several minutes to get the check and then I got to watch her do way to many things rather than pay out the check and get me my change. I can dig it when I server does their job in a seemingly calm and together manner, but when they can do it in that manner and get stuff done quickly it's magical. No magic this Sunday.
Here's the hate-able:
Boxed frozen taters! REALLY! And not nearly enough even if they were good. My wife and I were blown away by the quality of the potato's (Not really a hash brown but rather a cubed potato thing lightly seasoned with an orange colored seasoning.) No self respecting breakfast joint should ever consider this as an option.
So, not great, but also not awful. Too much Meh to give it a 4 star but not enough Meh to give it 2. I won't go out of my way to get there but will not turn down a free meal there.
Eat well my friends!
V-Dub
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