I originally hired Empire to do my flooring following a flood that destroyed my carpets. Nice wood laminate chosen. This was January. Two months later a second flood and part of the flooring was cut away. My big mistake was saying I wanted Empire to come back and fix the floor. It took until May to get them here. Then there was a gap left between one of the boards that moves when you walk on it. Now I have been trying unsuccessfully through the contractors to get them back here to fix it. I don't know what the issue is but the work is not complete and I don't know when or if they will ever fix it.