I've been shopping here since they were in their old location. The new location has definitely ushered in a new atmosphere. I never used to feel rushed or ignored, but these are my two most common experiences now. That being said, if you happen to be shopping and Melissa is around, she'll always take her time to help you out and is quite a huge help. I don't bother sticking around for very long unless she's around. I usually dress casually in a t-shirt and jeans when I'm out shopping to make it easy to try stuff on, and while Melissa is always cool, I get the feeling that other employees assume I'm lost.
As far as the fashion itself goes, they still carry some really nice stuff, but they run out of sizes quickly. I also feel like they're moving away from classic staples and more towards flash. Sorry, but no matter how sweet a plaid shirt is, I'm not wearing it if it has a gold dragon on the shoulder.
On the other hand their suits are always excellent and actually a really good value considering the quality.
tldr: +3 for their suits and key pieces like ties and socks. -2 for the decreased quality of service lately, especially compared to other shops in Toronto like Sydney's (my current favourite).