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  • I purchased a 5-hour in car package from AMB sometime late last year. I had some driving experience before, but I needed some serious refreshers lessons as it had been years. I decided to go with AMB because it was affordable, downtown and had decent reviews on Google. From the very start I could tell that AMB doesn't care at all about customer service. I signed up online and through a very confusing series of e-mails and text messages I was assigned an instructor. My instructor was decent at first. He showed up for the first lesson on time and did make me feel comfortable driving, but gradually I started realizing that he wasn't a great instructor at all. He only told me what would make me fail the g2 test vs. teaching me how to drive properly and he used my lessons to run personal errands like bank and coffee runs. He was also extremely difficult to schedule lessons with over text message. He'd ghost on me when I ask a question and one time didn't even show up at all! I texted and he apologized, with no real excuse and ask for a later time slot in the day. It was extremely unprofessional. I asked for a reschedule to the following weekend providing all the relevant info on when I was free and he never got back to me. So much time had passed that my g2 had come and gone and I had failed. I was not a comfortable or confident driver because of AMB. I feel like the four hours I did take in-car were a total waste of money because I was completely unsure of myself during that g2 test. I have since found another driving school and booked another g2 test which I am a lot more confident about passing because my instructor is really great- patient, punctual, and detailed-oriented. I contacted AMB seeing if I could possibly get a refund for the last hour of lessons that I never received and surprise, surprise no one got back to me. Do not go with this school! Spend the extra $$ for a better recognised school with some actual quality control. Trust me.
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