I went today for lunch. There were about 10 people in there and it took over 25 minutes for me to get a basic burger. In that time there were only 2 other food tickets ahead of me and one being prepared simultaneously. The problem wasn't the cook though. It was the bartender.
The bartender spent so much time chatting up a few guys that she didn't pay attention to other customers or when the food orders were up. I walked in and went past near her but she couldn't even be bothered in her discussion with the one guy to acknowledge me.
I almost left when it took several minutes for her to come over and say anything at all to me. When I saw her leave 2 completed food order in the kitchen for several minutes before she delivered them to the table I should have know to leave. Again i stupidly stayed.
When my food was ready she wasn't paying attention. She was talking to another guy and again giving him all of her attention. Of course, by that time I had to go to her to ask for a box and take the food to go to get back to work.