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  • DO NOT BRING YOUR CAR HERE! After having my car diagnosed by another repair shop, I was told that my evaporator core was leaking. I brought it to South End Imports to have the repair done as the other shop did not work on VWs. After renting a car for 5 days while my car was at their shop, I was told that there was no leak and was charged for an "air conditioning service". Less than a month later my AC is not working, I took it back to South End Imports and they found the leak in the evaporator core (that was clearly there the whole time). So now I'm out of about 500 dollars (for the rental car and AC service) and the best they will discount my repair is 160 dollars (15 percent off labor) the total cost of repair would have been $1600. Not to mention the time that has been wasted and the fact that I would have to rent a car again if I allowed them to fix it. They have a coupon on the wall that gives 20 percent off labor for certain people, but they refused to give me that discount, which would have still left me at a deficit but better than 160 dollars off. I'm very disappointed with this shop, that's what I get for trying to use a local shop instead of the dealership. I did not even get an apology for my time and money that was wasted. I find this place to be a poor example of how a business should be run. Where is the integrity and customer service?
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