Oh Dear Lord! Can I get a Xanax?!
For us parents this is a necessary evil. Chuck E Cheese's, in my opinion, as a whole have gone downhill over the years. It's just not quite what it use to be. The now robotic Chuck E. makes the experience a little less special and the pizza leaves even more to be desired than it use to. Nowadays, the staff can make or break your experience. That and the parenting skills of the other patrons. Sure, this is a place for your kids to be kids but it's not an excuse to let your child do as they please and run around screaming like an animal. Do us all a favor and parent your child(ren).
Will I return? Absolutely! I know the joy that my daughter gets from this place and I couldn't deprive her of that. Will we ever have another birthday party there? No way! Incredibly overpriced and there's not enough Advil in the world! The package 'upgrades' add dollars upon dollars to your final bill just to award the children with more plastic trinkets that are broken before the end of the party. If they survive beyond the party, they are in the trash within a week's time.
I think the staff is hit or miss here and I think they could do a better job at keeping the place clean. I also think they need to better position the staff at the front because on countless occasions I've had to stand at the counter waiting to be served.
Why don't you serve beer!?!?! Other locations do and I knew that would be the only thing to get me through a 6 year old birthday party! Talk about disappointed! What are you doing to me?!?!? Selling beer is like selling sanity to all of the dads in the place! Easy money! You're losing out on so much business! A golden opportunity to gain additional revenue. Get it together Chuck E.