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  • I went to this dealership in the hopes of purchasing a new Buick lacrosse after renting one in Southern California...i pull up to Fairway Buick GMC & the place ilooked deserted.. I thought to myself that's kind of odd being that it's a Saturday..(their dealership is closed on Sundays) so i proceed to walk over to where the new lacrosses where & it was a good 10 minutes of me just browsing...i look around not a salesperson in sight...again I found it very strange that There's no sales people on a Saturday....i seen a lacrosse that I liked so i proceed to walk in....the place looked deserted even on the inside...i seen a "salesman" & asked him if he could help me out...he acted like I was inconveniencing him by just asking if he could help me..excuse me but isn't it your job to sell cars? So I told him i was interested in a lacrosse out on the lot... Right off the bat he asks me "how's your credit" EXCUSE ME?!?!? what does that have to do with me wanting to look at a car? A car that #1 i haven't even been inside of it & 2 i haven't even test drove it? & another thing is how do you know I will be financing it? What if I wanted to pay cash? (which I did btw) but just to humor him i told him I have excellent credit (which I honestly do) he goes & gets the keys & when he comes back and does his demonstration...he then goes to get a plate so I can test drive it....so we're out on the test drive he asks me right away "how much are you going to put down"..REALLY?!?!? i have excellent credit why would I need to put any money down? Anyway I told him i'm going to put 0 down... He then says "well even though you have good credit the BANK requires a down payment" i said oh yeah? Since when? He tells me that they use a lot of different banks & they all require some sort of a down payment..YEAH RIGHT!! So now we arrive at the dealership and he tells me to park it in the "sold" parking lot...I'm thinking ok he just automatically assumed that I was going to buy the car.. No "so how do you like it? Did it reach or exceed your expectations?" i got none of that...i got "lets go inside and get the paperwork started"...ummm ok? So we go inside and he AGAIN asked me how my credit was (like i lied to him about saying my credit was excellent) at this point I told him i'm not going to be financing i will be paying cash...he got irate & yelled at me saying "WHY DIDN'T YOU TELL ME THAT FROM THE GET GO?!?!? I replied 1st of all don't yell at me like I'm your child.. I'm a grown ass man.. & 2ndly you just automatically ASSUMED that I was going to be financing without even asking me...so that's YOUR fault...he continued his tirade & i just got up and left...went over to autonation Buick GMC in Henderson auto mall with NO PROBLEMS..hey fairway perhaps you should train your sales staff not to "assume"
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