Food: Great variety of AYCE meat. IMO, Wagyu was delicious but wasn't worth it. The grand opening promo was one free plate per table and each person at our table only received four pieces each. (Was a group of six). For dessert, mango slush, vanilla ice cream and yuzu were on the menu, however, these were limited and they ran out of dessert so that was disappointing.
Atmosphere: Decent. There needs to be more grills at the table. Six people were sharing one grill so longer cooking time which didn't help with the two hour seating limit implemented. There was another area that was closed off. I think they should hire more staff so they could've opened up that section to let in more people who waited in line for hours in strong wind and rain.
Service: Mediocre and needs improvement. It was difficult to flag down a server and service was slow. Our server Edison tried his best. Receiving our food was slow and the menu should state how many items are on each order. We ordered six pieces of takoyaki but six plates came instead and this was after we sitting there for 15 minutes to pay.
The marketing manager had gone around to tables for feedback and we expressed our feedback to her.