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  • So ive always loved seeing everyones Kate Spade purses, i finally decided to purchase one myself. I went in and the girls were helpful, i picked out my purse and went home. On the drive home, i was excited to take my purse out and see it. I was so upset when i saw a huge gash in the front leather. I called and asked the girl if this was a brand new one or one from the shelf, she said she unwrapped it in the back. VERY UNLIKELY. So i went back returned it, and she unwrapped it in front of me. I got home and realized that when it was unzipped it would ruin the leather surrounding it. I was frustrated and decided to just take it back all together. Then, i tried to return it was Lissette decided that i had pen stains and goo of some sore on it. which i did not, the goo was from her counter when she took the purse out and put it right in the goo! then she accused me of getting the goo on the purse. Finally, she said that she could not return it. I told her that i was upset and did not want to leave until something was done. Then, she said "well then i will just have to call security on you." I decided to not make a scene and left. She was not at all trying to make things right. Im a 17 year old girl, there was no reason to take it that far. I will NEVER be shopping here ever again.
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