We started taking our cars here after buying one of those $20 3 Oil Change Coupon books. Since then we have had brake work done on my wife's car and most recently took my car in to replace a bad fuel pump. They are courteous and allowed me to pick up my car after they were technically closed so that I didn't have to arrange for a ride there the next morning.
We will definitely continue to use them and I think they've gotten their money's worth out of that initial coupon we bought.