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  • Talk about getting ripped off. They charged us $420 for a shut off valve that costs $15. Once he realized that wasn't the problem he then found the line is clogged up and wanted to replace the whole line for over 7,000. So they first try to find small problems, charge you almost 500 then tell you its going to be 7000 dollars. No thank you. We called a family friend that took a look at it, he told us the exact problem areas and what had to be done. If you know people who do plumbing work, consider them first... Unless you want to get f@*#ed in the @$$ by rescue rooters. Seriously. Oh yeah i forgot to mention we called last night and set up an appointment and told us it would be sometime between 8am to 12 pm. They call us the next day asking the same questions and tell us we have to make an appointment. Once we told her we did, the night before with some one named Bryan, she then tells us no one named Bryan works there. Hmmm.. so I made him up and you magically got my number? She then called us back and said they are really busy and I will have to wait. So after all that I'm 420 dollars short and still have no water... Thank you rescue rooters. Don't waist your time... **just read other review and mentioned the worker smoking on the job, so was the guy who came to work on our place... Can we say unprofessional. They should train them to resist their cravings.** **twitch r. Reviews complimented rescue rooters but bashed others for not having ROC licenses, only someone who works for ars would look for that. I sense a fake review. Goettl also tries making fake reviews to change potential customers minds to choose them. Nice try ARS workers. Your review doesn't even make sense.**
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