We called to see about the cost to install a garbage disposal. We were told $49 for the service call which would be waived if they did the work.
And they would have to come out to see what the total cost would be.. That was the best estimate they could provide. We had to wait two days before they could arrive. The installer that arrived said it would be $197.12. When I called the office to inquire if this was accurate it as it was double what Home Depot charged. The person who answered the phone put me on hold and the installer left the room to take a call on his cel phone. When the installer hung up his phone the person at the office took me off hold and then said she found the price book and she quoted $197.12.
I don't like to be cynical but it seems pretty shady.
If it is a set price ,they should have said that in the beginning. 40 minutes worth of work for $197.12. That works out to $300 per hour.
We won't use this company again.