This place only gets 2 stars because Dr. Roberts is so great. The rest of the experience is terrible. Many of the staff are rude. The wait is ridiculous. To wait occasionally is one thing but to wait 45 minutes to an hour every time is just silly.
For my initial visit, I filled out all of their forms on line but when I came in they said they didn't have them so I had to do it all over again.
The first time I came, after 45 minutes the nurse called my name, took me to a room, got called away and left me in the room... After 15 minutes I went into the hall to get some help... The nurse had forgotten about me and the Dr. didn't even know I was there!
This last time, after an hour wait, the nurse that came to get me was the rudest yet. She had zero empathy and walked ahead if me with no regard for me as a human being or A PAYING CLIENT! It's as if they think I have no choice but to come to thus center! As a business owner I'm shocked that they treat their clients like a hassle.
If Dr. Roberts wasn't so great, I would not continue to come here. I wish she'd change practices but even with all of the negatives I will continue to come here for Dr. Roberts. She is amazing. Compassionate, professional and a truly good person.