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| - I live close to this place and have been quite a few times. The few times I was able to get Michelle to do my nails have been awesome. This review related to everything but Michelle.
All other pedicures have been mediocre or bad. There is one gal who has done my nails twice that has in both cases made me cuticles bleed and be painful.
A few months ago I took my youngest daughter to get her haircut there and the lady did a great job, cut was super cute. I had asked during that visit for a pedicure while I wait. I was told they were too busy so I sat in the waiting area. After about 20 minutes walk ins came in and they were taken right back for a pedicure? Not sure what happened there but that was the last time I would get nail services here.
Today my two daughters and myself went to get haircuts. Shampoo, cut, and style for $35 each. My youngest did receive all but they lady never once asked her what kind of hair cut she wanted just trimmed it up. My oldest was ridiculed for the tangled in her hair, her hair is very long. She left with wet unstyled hair.
I showed my gal a picture of the cut I was looking for, in turn she cut my hair inches shorter then what I would have expected, she did no texturing or anything to the bottom of my hair, put some mousse in my wet hair and said the hairspray and products are there if you liked to use them and walked off!?! I went to the counter and asked about the style, I was told all haircuts come with a style. I said does my hair look styled to you? She did have a man come over and ask if I would like my hairstyles but at this point I just wanted to leave, I was mad. I got home and blow dried my hair to find a large section in front that was about 3 inches longer then the rest of my cut and another 2 lumps in the back. My hair looked like a bell. After a little cry I went to. The Edge Salon. I walked in clearly upset and asked them if I looked like I just left a salon and got my hair done, to which she just apologized for them. Everyone in that salon was shocked that so much of my hair was at so many different lengths. So a second shampoo, cut and a real style later my hair looks like it should have the first go round. I have never experienced a bad cut until now.
I will never step a foot in here again and so mad that it cost me $120 there today to figure this out. Shame on you, shame on your customer service!
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