It was my fist time eating there and I ordered some food for pick up through the online app. I had a couple questions so I called, and the gentleman that answered was very helpful. Once I picked up my food I was greeted with a hello and friendly faces. The man that grabbed my food was the same (employee ) I spoke to on the phone. He repeated my order back and handed me my drink. ( the Mad Greenie... Very good btw) I had cash out to tip and asked "do you accept tips" he kindly declined and said no. Working in the food and bev industry I was very impressed by the quality of service and enjoyed my healthy refreshing lunch:)