I'm hoping this is a case of a new restaurant struggling to find a good staff. We were told it was a 20 min wait for a regular table but there were open tables in the bar. We stood by a table for about 10 mins before someone came by and cleared a table from lunch--this was at 4:30. Many servers were just hanging out having a chat behind the bar area--very visible. Our order took quite a while to come when it was finally taken. My wife said the first 3 stalls in the restroom were completely out of TP and it was filthy. Food was fine once it came, but it took so long from entering to eating, we didn't want to stay and play games. I will go back eventually because I liked the one in Chicago, but it might not be for a while.