Very disappointed. I took my mother here for her birthday and we were in the store for about 10 minutes. The girl behind the counter was on the phone the entire time (it was very obviously not a business call) and had her back turned. My mother loved a bird in one of the cases and we tried to get the girls attention to see it, but she just turned, held up one finger to tell us to wait, and turned back around and continued her phone call. However, the selection is nice, but we won't be back.