I give it one star because, as others say, they are terrible from the consignors point of view. As a consignment store, they are definitely far more expensive than most, so hoping to get a higher return for my clothing, I consigned about ten items. When I checked back several months later, they said they had only sold one item and the rest had been donated. As others have complained, they do not have accurate records of what was sold or donated. Very unprofessional. I will stay with My Sister's Closet. Their prices are low so you don't make much as a consignor, but they are honest and it's very easy and upfront to get paid when they sell your stuff. Beware of "High Society".