Been here a lot recently and the past couple times we went MULTIPLE machines weren't working. Another time we waited to check out for probably 5 mins while the girl was in the back room on the phone. Our ice cream was melting so we started eating it (oops, but not our fault). I do like that they provide high chairs but I went to put my son in one and they were extremely filthy with caked on ice cream and crumbs all over the place. It looked as though they had never been washed. I much prefer yogurtini to this place. They have much better options. Every time we come to this one all of the flavors are fruity with an exception of the boring original chocolate and vanilla. Also, I've never seen a yogurt place that doesn't offer swirl options of the two flavors in the machines!