I seem to have a different experience with the staff than many reviewers. I find that as soon as I tell one I'm just looking, I'll have yet another one following me in one long chain. I know some people appreciate that kind of service, but I hate it. I want to be able to browse in peace until I need assisstance.
Besides that annoyance, Holts is okay. I find their selection to be somewhat lacking at times and they don't have my favourite brands that they have in their other stores (JPG for one.)
However, I have gotten some really nice things from there and their end of season sales can be pretty good too.