Negative 5 stars to be exact. Ok so where do I start... I'm going to just post one of my issues which is the biggest one of them all. My son set off the alarm in the house. I received a text and quickly disarmed it. I then received a confirmation text saying that it was cancelled. Nearly 2 hours later, YES 2 whole hours later security came knocking at my door regarding the alarm going off. What the hell. I could be dead and all of my valuables could have been gone in that time frame. I am definitely switching to ADT.