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  • As an Arizona native, it's rare that I get to experience many of the resorts here in town. I had looked forward to staying here for some time and then the right occasion presented itself. The room was fine, but I wouldn't rave about it. Definitely not what I expected for the price. Room was cozy, and the beds were comfortable. However, the room smelled old and musty. Not the kind of smell that gives a room character, but the kind of smell that almost makes you want to spend $40 on a candle in the gift shop just to make it go away. We enjoyed having a nice TV, small fridge, and dock for our ipod. The bathroom and dressing area had everything that we needed, but the dark wood left me wanting more light and these areas just really need an update. We headed to the pool, but could not find any unused towels. We tracked down a waiter and asked him where we could get towels. He advised to look around the pool area, but there probably weren't any left and proceeded to provide us with a lengthy and defensive explanation. All we asked was where we could find a towel. No more, no less. We finally found a spot to sit (a spot without shade, but a place to sit nonetheless) and tracked down a server so we could order some refreshing cocktails. Not the greatest cocktails but they were tasty. That evening we met with some friend at R bar for cocktails and appetizers. Great atmosphere, delicious cocktails and appetizers. After that the plan was to get a cab to take us to dinner on central and camelback. A hotel employee told us that the hotel had a town car service that would take us to our destination and it would cost far less than a Taxi. The Valet confirmed this information. We told him where we were going and he said it would be about $15. WRONG!! We got to the restaurant and the driver charged us $34. Talk about a disappointment. Sounds like a severe breakdown in communication. I might be interested in giving the resort a second try someday, but not until they make some improvements.
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