I don't usually rate a chain at five stars, just on principle, but this spot has out-performed so many other restaurants that I want to give it its due.
I've been here a few times now with a friend who has some food allergies and is disabled. This spot has always been very considerate in where it seats us when they see I am with a friend using a cane. They have always taken her food allergies seriously, too (unlike the Kelsey's in the same plaza). In fact, last time we were there the manager came out with an ingredient book and went over it with my companion to ensure there were no dangerous items in the food, so that we could relax and enjoy.
Our server, a guy whose name I *think* was Chris, is the same one we'd had the previous time and he even remembered us despite the fact it had been a couple of months since our last visit. That felt really good!
The food at Milestones is always quality. I haven't had anything here I have disliked before that I can recall. I should note also that the coffee is nice and strong, just how I like it.
If you are in this area I encourage you to give this restaurant a visit. They're good people serving good food and doing their best to make customers feel welcome. Chain or not, that's good business.