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  • Tonight was our second time at this Chompie's and had I written this review after our first visit, I would have given it 4 stars. However, after the service we received tonight, we will not back. After reading other reviews, one can only assume that the Borenstein's have made so much money that they could care less about what kind of service their patrons get. We arrived around 5:00pm and the restaurant was not very crowded yet. My husband order a soup and sandwich and I ordered the Jewish sliders. Long story short .... every table around us received their food even though they arrived after us! It took so long that the couple next to us commented on how long our food was taking (at this point they were almost done with their meal). Not being able to locate our server, I went up to the hostess and asked if someone could find out where our food was. In less than a minute the manager (Phil) magically plots the food on the table and says, "the sliders just take a really long time". No apology, nothing. Without going into the a lengthy description of the dialogue that followed between my husband and Phil, suffice it to say that Phil had real attitude for manager. At no time did he offer an apology, free dessert or to take anything off the bill. He practically blamed us for being too impatient! To make matters worse, right after Phil left the table, our server, Justin, decide to continue with the attitude. He asked us how everything was and my husband replied that, "he didn't know yet because we just got our food." Justin didn't seem to understand why my husband was so upset, and my husband explain about the wait for the food. Justin's reply ..... "Well, you have your food now ... what's the problem?" I left out lot's of detail, but you get the picture.... they could give a crap about service. I don't care how good the food is, but rude service with attitude, especially from management is never acceptable. We will not be back!
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