I was in AZ for some vacation with my family when the band on my Rolex Submariner broke. The pin that connects the blades fell out.
First, I went to Ben Bridge. The joker I spoke with there said they would have to replace the blades in order to get the pin from Rolex. Clearly, he thought I was born yesterday or had no idea what he was talking about.
Next, I looked on Yelp and found Hamra. I brought the watch in and they took about 5 min to figure out that all I needed was a pin. During the inspection, they also said I should replace another pin that was a little bent. The grand total was going to be $65.00!
Three days later I picked up my watch and the total was almost exactly $65.00!
The people at Hamra were nice, friendly, courteous, and honest. They helped out this visitor from CA and I am very grateful for their help. I would definitely shop for or service my watches there in the future.