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| - I needed to rent a car from Feb 3 to Feb 9, 2018. Having waited perhaps too long, I saw that rates were rising at the agency I frequently used. I went on Hotwire and found a good rate on a rental, so I decided to take the chance. My rental agency came up being Thrifty. Having seen both positive and negative reviews, I came into the car rental building with an open mind.
In summary, I have to say that every part of the experience with my rental was great! I got into Las Vegas in the evening and was surprised to see that the Thrifty counter was closed. However, I was directed right next door to Dollar to take car of my business. The service I received there was quick, friendly and professional. I had a choice of several cars and chose a 2017 Nissan Sentra with about 11,000 miles. The car appeared to be flawless.
I had no problems while driving the entire week. I did have one question regarding the car and called a phone number provided in my paperwork. The gentleman I spoke with was great and got me the answer I needed.
Return of the car was quick and easy. Everything, like at many agencies, was all computerized, making for fast, accurate service.
I got a great car, received excellent service and got a great price through Hotwire. It doesn't get much better than that. Thanks!
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