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  • This place is so hit and miss on Service, Food Quality, and Overall Jackassery management policies that I almost left a 1 star rating. Management policies : if you are in a "group" and even 1 person is "late", that despite the rest of the group wanting to sit down, order appetizers, get talking and looking at the main menu you will be flat out told "NO, sorry you can't be seated until your entire party is present", despite 5 out of the 6 being there and wanting appetizers. No exceptions. This can mean the reservation you made being struck from their book and your table/seating given to someone else. Management does not like special orders they deem "unsafe" (such as an extra rare or Bleu steak) even if the person (myself) has Eosinophilic Esophagitis which can make eating and swallowing a rare steak unsafe. Food can actually become lodged in my Esophagus causing choking. This is the REASON the steak was requested to be cooked as I asked. You might get hot food, overcooked food (oh those poor sides that have been residing under the heat lamps too long) or even better NO food or missing dishes. Some servers are great, others act like you've hauled a huge chunk of cactus in and asked them to sit on it. The great servers are just that, GREAT! Hope you get one. The place is extremely loud and if conversation is a planned part of your meal kiss that goodbye. Also, hailing down a Server to find out why only 1/2 your order is there is quite a feat to itself. I advise tripping one, that will get their attention. This review gets 2 stars instead of 1 for one reason only. The choice of sides includes one of the best dinner side salads I've ever repeatedly received. It's a wonderful mix of ingredients served in a chilled bowl. I'm mainly vegetarian, but do need to occasionally eat meat due to anemia, and these salads are worth a whole Star unto themselves. Pretty sad for a review of a restaurant that regularly has 30 - 45 minute wait times. If you are looking for a place to celebrate a birthday, they'll do a cute little some and dance for you. Just hope that the food is having a good day along with your server.
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