I was very disappointed. I went in to get two pieces of jewelry fixed, and looking to buy. As I walked in, there were 4 people working, and about 4 customers (2 couples, and one man). Not one single employee acknowledged me, didn't say hi, and after being in that store for 10 minutes and still not acknowledged... I walked out. Such a shame because I went somewhere else and spent 15,000 on new ring. Your loss