The Parkway is not as impressive as six months ago and it has nothing to do with the food. Service has really slacked off. This morning I arrived at 9:15 and didn't get my cup of coffee til 9:30, they came back and took my order at 9:35. My food arrived at 9:47, but no silverware. I had to get up, leaving my food, to get my own silverware. By 9:56 I had eaten my meal. Here's my point - it should not take 32 minutes to get food you consume in 9 minutes. I also noticed another lady get up and go to the kitchen to ask for something. Three mornings ago I left without ever getting a refill on coffee, even when the waitress told me she would get me a refill. Perhaps my normal 20-25% tip is not sufficient to warrant a continuation of good service. It is true that their business has picked up, but management should make sure sufficient staffing is scheduled. The staff appears to be doing too much talking and going outside to smoke to meet the current needs of their customers.
I will probably still go back occasionally, but when I am pressed for time I will go somewhere with faster service. I also have it on good authority that Santa Claus has taken the Parkway House off his list of quick stops for milk and cookies. Your are now advised.