I've been getting pedicures for DECADES! Typically, my heels are much smoother after a pedicure, but not at this place. Unfortunately, I didn't check until I got home, so I called to let them know. I was told to put Vaseline on my heels . . . if I wanted to fix my feet myself, I didn't need to go to Harmony. I told her I wouldn't be back because of this and because she rushed through the pedicure. She was entirely done with my pedicure in 40 minutes, even though she spent half that amount of time texting!