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| - I have been using this company the past 2 times in vegas and didn't experience the problems people have ranted about.
The lines are short, the customer rep Sally is awesome! She gave us an upgrade on our car without even asking, however when we got down to the garage, the guy there didn't follow the papers, and didn't give us the car assigned to us. Told me I had to go back up to confirm with the customer rep on the car.
Went back to Sally, and very personable and happy, confirmed us in a Toyota camry. Their cars are a little more scratched than others, but just mark it on your paper.
And there are no hidden fees, and they don't force you to take the insurance, or take fueling options like other rental car companies.
Return is awesome, just drive up, they scan the Barcode and you're good to go. Receipt is emailed to you, and they charged what they say.
There are low ratings for all car rental companies in Las Vegas. Give this place a chance.
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