I hate coming here...yet I am a sucker for punishment. It's 50/50 for service and food quality. I ordered a Royal Oreo Blizzard today and specifically asked the employee if it was a Royal Oreo and not a plain Oreo. She looked confused and nodded her head. Turns out it was just a plain Oreo. I had to return to the location to exchange the Blizzard. Why can't customers ever get exactly what they order at the quality we are promised? They gave me the correct flavor but the Blizzard had ONE chunk of fudge at the top and nothing else. What a rip! Close this location down. Build a Cold Stone Creamery or a better franchise.