Tried to walk-in on a Tuesday at 1pm and didn't have any openings until 5pm that day or 1 pm next day to get my son's haircut. I opted to make an appt. for the next day at 1pm. Showed up at 12:55 and was met with confusion. I believe the stylist took someone else and asked us to wait 35 mins. I told her no and left with my son. We'll find a place that honors appts.