Vacuums here really suck...literally. Have yet to pick up a weak sucker here...can I say that? :)
$3 gets you a basic wash, but you can shove more money in if you feel like pampering your car with more jets, colorful soap,cloth beaters, and wheel brushes.
Someone has always greeted me at the pay point and even helped if needed.
They seem to have the customer service thing down....