Front side of facade may look fancy but back side is dirty, clattered with stuff with inch of dust accumulation. The room was uncomfortable because the walls weren't square and the floor was not level. Elevators weren't working. Pool was closed but they still charged "Resort Fee" Housekeeping knocked the door and reported on room phone that she cleaned our room even we had "Do Not Disturb"sign posted. I guess they get paid by number of rooms they clean.