UPDATE 2.0 - My couch looks better than ever and it's been over a month now. Second tech took care of it! My friend used their service as my referral and are very happy with the professionalism!
UPDATE - Wow, they have the best service! They are sending out another tech to look at it. Thank you Shawn. I'd definitely use your service over and over again!
I chose this service looking at the yelp reviews. I got a sectional sofa, a recliner & 4 chairs cleaned for a competitive price. Shawn was amazing and it didn't take much time to book. Staff person was right on time and started doing his thing. I still have grease marks on my sectional couch which he said won't go away as they don't have stuff to clean that. Apart from that the service was awesome. Took him half an hour to clean everything. Looking at the other reviews, it looks like they are best at carpet cleaning and not upholstery!. Thanks for the excellent customer service Shawn!