Even after the mediocre reviews, we decided to give this place a try. Sat night, 8:45pm, place was NOT BUSY. We waited, waited and waited at the hostess stand...a waiter grabbed something from the hostess stand, said hello. He didn't even flag anyone down to seat us! ...Then we did more waiting. I saw what looked like the hostess arguing with someone at the sushi bar... She finally looked over but it was too late. We made up our mind to leave. We were out the door walking to our car, when the hostess came out from the restaurant and asked if she could help us! By that time, our mind was made up...This is not a place we want to dine at! First impressions are EVERYTHING and that was a BAD first impression. After reading all the other reviews, Good Luck Sakura...I hope you work on your customer service, or you won't be around much longer.