Had a great customer service experience tonight. I was looking for a specific refrigerator and the Surprise location didn't have it in stock. Bud, went out of his way to provide excellent customer service. He checked for availability in nearby locations, then called to see if they could have it delivered to us. He helped us with a phone order, so we didn't even have to go into the other location. I believe he may normally work in the paint department. The phone order transaction was super easy. Thank you Lowe's for hiring great employees and making our day a little easier!