It has taken me over a year to find a wax expert I wanted to stick with. This is the place now and I won't go anywhere else. The wax used here is different than others: gentle, comfortable and quick. Nicki is the girl I keep going back to for good reason. She's professional, personable and consistently friendly. And I'm not one for buying new products either, but their lotions and body washes smell so good. Keep it up European Wax Center...everyone here, including the front desk staff is a pleasure.