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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-10-11 00:00:00 (xsd:dateTime)
itemReviewed	Joel Katz, MD
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	I started going here within a year of moving to Las Vegas from Ohio in 2006. Never had an allergy in my life (I'm 50). Diagnosed with non allergic rhinitis. Upon meeting Dr Joel Katz it was apparent to me that I would #1 go elsewhere or #2 give his PA a chance since the location was best suited for my needs. Truly one of the most arrogant people I've met. I really don't care that you live on a golf course and are a millionaire. I do pretty well for myself and never feel the need to share that with others. Decided to try his PA, Brenda, and immediately liked her. Was prescribed Omnaris and it has been a godsend. Brenda has been wonderful and am grateful to have had her as my physician until today. The last visit being in March, I would have thought my prescription would have at least lasted until March 2014. Usual practice, I assumed. Not in this case. They refused to authorize a refill until I came back for an office visit. Even though my records specifically stated I would return, before then, IF I had any other "issues" in the interim. . So, my first thought was ok.....another office visit brings in money for them. I called today and after being put on hold TWICE for quite some time and being disconnected, someone finally reached out to me. Someone that they were struggling to find with authority, I assume. Problem solver, if you will. Paige, I believe is what she said her name was. I asked if they could refill my highly addictive Omnaris for 30 days until I could make it in due to my work schedule. As I have been without for almost a week, I was miserable. She abruptly picks up the phone and says to me "if you think we are money hungry, then this may not be the office for you." I was not only stunned, it was actually comical. Being in customer service for many years, I was amazed. Must feel very confident in her job to feel that it is acceptable to talk with patients (customers) in that fashion. I am still amazed at how I was spoken to. There are so many competent Allergists in Las Vegas that you would think service would be a priority along with great healthcare. Not in this case. I am happy to go elsewhere even though I built a relationship with Brenda. I would have hoped she would have "had my back". Apparently not.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Geralyn

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