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| - Worst night ever at Burntwood!! So we have probably dined here at least 50 times and are, obviously, fans. Under most normal circumstances, this place is a solid 4 stars. Last night, however, was one gigantic clusterf***! Everything was just awful: service, food, vibe, etc. It was the kind of night that could seriously cost them long standing customers. Had this been our first visit there would never be a second one. Very long wait to be seated for our "reserved" table. Probably 15 minutes before our server came by to ask about drinks. Since it took so long to get started we also ordered apps along with our drinks. When the calamari came (which has been quite good in the past) it looked as though someone had dumped a box of calamari-like crumbs into a basket. It was also not the least bit hot. The blackened shrimp tacos, which I have had sooo many times there, because they are really good, tasted totally different than ever before. there was no apparent blackening and the only discernable flavor was a VERY sweet sauce that I don't recall ever having. Our server, I forget her name, seemed VERY frazzled and impatient. Our dinners arrived all separately with the 4th one finally showing up as the first diner was finishing. The same thing seemed to be happening all around us as many other tables were loudly complaining to their servers and the managers. we will certainly be back, as we have had very good experiences there in the past, but this was as bad a night as any decent restaurant could likely have.
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