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  • I stayed here for one night. It was a terrible experience. Cons: The pay per view wasn't working. The man who came to fix it said he would have to replace the box but still wasn't sure that was the issue. I asked to be switched rooms. Initially they agreed but then said all rooms had this issue. I asked maintenance if this was true and he admitted it wasn't. I asked for compensation. They agreed to give me 15% off and free parking. The mere fact that they charge for parking when their lot is HUGe and its Markham is crazy to me. Early morning construction - before 8 am. Not a restful sleep at all. The rooms are old. The mattress sags and the springs feel broken. Old TVs. Not HD. Seems picky I know but shows lack of modernity. Curtains are not black out. Let on quote a bit of sun. Woken up at 545 am from light. The mini bar was empty. And I was starving :( When I woke up and was thirsty I called down for water and the front desk informed me there was a vending machine on very floor. I've never been to a hotel that doesn't offer complimentary bottles- especially one that's 4 stars. The room was freezing even after I turned up the temperature. It said 27 degrees but it definitely wasn't. Faulty thermostat perhaps. Pro Many amenities though the pool was not able to be used. Late night room service. Simply not 4 stars nor worth anything over $100.00
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