I don't know what it's going to take for this consignment shop to WAKE UP. Your customer service is putting you out of business! I used to take an abundance of clothes to your store for resale and made pretty good money, but the last several times my very expensive clothes haven't sold. It's because you treat your customers and your consignees so poorly. Everyone, be sure to read the reviews of the "Pink Poodle-Moved". They didn't move, they just added on and wanted to lose their bad reviews on Yelp. Very sad, you had a good thing going but you blew it with your customer service..........something that should come easily!