There is much room for improvement. The idea of coffee and books and the vintage building feel is great. The place is always TOO COLD. I agree with another reviewer - it always looks dirty and disorganized. Spend MONEY and hire a professional restaurant designer to get rid of mish-mash of equipment and untidily kept open shelving and coolers. The large coffee is over $3 and too much IMO. The food is only adequate and home-quality equipment vs. commercial equipment is used.... which has me suspect about eating it! Young people work there and they only care about their friends, loud music and do not act with cleanliness top of mind.
UPDATE: I visited again on a Monday recently. Got there at 6pm. There was 1 person working and she was run off her feet. The SERVICE WAS TERRIBLE. Asked her if my coffee was fresh, she said yes.... it tasted awful (from the thermos). There was coffee spilled at the milk/cream station, there were no napkins, customers were waiting 15 minutes for coffee. The girl on staff reminded everyone that came in that she was closing at 7pm. One woman waited for her order until 7pm, only to find out the order was wrong. She left empty-handed. OH MY GOODNESS.... where are the owners? CLEAN THE PLACE UP! TRAIN YOUR STAFF! SPEND SOME MONEY!!!