I have been buying hair from here for 3 years. Always a pleasure. Wonderful bundles and now I'm on to their lace front wigs. Simon (new manager) at the Miami location has been really helpful every time. Hair never sheds when properly taken care of, has no smell and is beautiful. I get loads of comments every day on my hair and am proud to be their customer. Loads of awful reviews on this company but I have yet to experience any of it. Her imports for me! Always!