I've experienced better at other Copp's locations and look forward to not patronizing this one due to the surly service received at the Customer Service counter regarding a raincheck. Folks complain of the Park St location and it's not aesthically pleasing but the service doesn't faulter.
However, Lori - cashier is a 5 star lady with great service, best diposition and knows/values/appreciates the use of coupons and providign the bag discount.
The seafood department lady - 4 stars especially once she learned of my 1st visit ever and told other co-workers. I went here out of convenince once because we were nearby at a practice but came back because everything was nice.
The meat dept guy with the glasses - 4 stars. I appreciate people that take pride and respect in their work and he does. Random conversation about sausage but who cares - he took the time to ask me if I needed any help. Unfortunately, the customer service counter help ruined me on going back to this place.
Plus, one shopper (and the seafood lady) returned my wallet to me as I left it on top of the season display in front of the seafood display case.
While last night trip: a customer took it upon herself to waste time to passively agressively give me a "parking ticket" as she felt my vehicle wasn't nice enough to cross the line then write a note telling me "I wasn't in a hurry. You couldn't fix this?"
Le Sign *** I can't wait to review good ole' Madison.