The only way this could have been more of a disappointment is if we left hungry. We booked well ahead for Christmas dinner and were looking forward to a festive treat. Upon arrival, the restaurant only had a few tables occupied, yet the one we had reserved was not available. We weren't seated promptly but left awkwardly at the door. We had to ask for our drinks, because the server didn't bring them to the table. The meal arrived cold, tasteless and very disappointingly, with no stuffing. We weren't offered additional beverages or coffee/tea with dessert. We overheard our waiter saying he wanted to get out of there. The time together for my daughter and I was more important than the meal, but there was almost no effort to make this a good experience so we didn't leave a tip. This restaurant has been a favourite for nearly 20 years, but I will not be going back.