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  • I called Deer Valley and they seemed to have a good rate. I talked to a girl on the phone and explained my availability and asked her to find 10 hours on her schedule and book me and text me the appointment times and call me back to so I can give her my card info. She sends appts I ok them via and say call me on Monday and I'll give you my card. Monday no call. I call voicemail four times. I say call me please. I text. She says sorry I never got your texts. The appointments are booked by someone else now. Meanwhile I get two confirmation emails for appointments. What's going on?! I fill out a registration form. And think ok she must have booked them. The next day I try to click confirm on the appointments and it's says they are deleted. I call twice and some man says that I never made and that she tried to call me. What in the world! Instead of trying to fix it and say absolutely miss let's take your payment since you are ready and fix everything he says I never paid and hangs up. I waste two weekends because of this company. You should see my communications they were perfectly clear. This is not the way to handle clients and when your staff make mistakes and doesn't follow up properly. Imagine how rude they would be if there are scheduling issues down the line. Rude and terrible. Can't believe they have a company.
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